S & W Pawn Shop, Inc.
Closed
About S & W Pawn Shop, Inc.
S & W Pawn Shop, Inc. offers a variety of pawn services, including buying and selling items as well as providing loans against personal belongings. This shop is well-known for its friendly service and commitment to fair dealings, making it a reliable option for those in need of quick cash or looking to purchase unique items.
The atmosphere at S & W Pawn Shop is welcoming, with an owner who is reputed for being honest and helpful. Customers often mention the personal touch that Shane, the owner, brings to the business, making it a comfortable place to conduct transactions.
Located in West Monroe, LA, the shop is easily accessible with convenient hours throughout the week. It's a local spot that many residents turn to for both financial assistance and interesting finds.
Editor's Review
With an impressive rating of 4.8 out of 5 based on 22 reviews, S & W Pawn Shop, Inc. in West Monroe, Louisiana, stands out as a beloved local gem. What makes this place truly special is the warm, personal touch that Shane, the owner, brings to the business. As Felecia Franks beautifully puts it, 'Shane is the most honest, wonderful person I've ever met.' Many customers echo this sentiment, highlighting not just the quality of service but the genuine care that permeates the atmosphere.
Shopping at S & W feels like visiting a friend's house. Reviewers like Josh Copeland noted they could find 'gifts or tools or just about anything including guns' here, emphasizing the diverse inventory available. It’s a place where you might stumble upon an unexpected treasure, whether it's a vintage tool or something unique for a gift. Customers appreciate the friendliness of the staff, with Jerry Cummins Jr. stating, 'Always make you feel welcome.' However, no business is perfect, and a few reviews mention inconsistencies in customer service, particularly over the phone. Caden Hood's experience starkly contrasts with the majority, as he described feeling unhelped and sensed frustration from the staff.
In short, S & W Pawn Shop is a fantastic spot for those who value honest, personal service alongside a varied selection of items. It’s a go-to for locals needing a quick loan or just wanting to browse.
What We Like
- Genuine, friendly customer service
- Diverse selection of items including gifts and tools
- Welcoming atmosphere that feels personal
Room for Improvement
- Occasional poor phone customer service
- Inconsistent experiences depending on the staff member
What Customers Are Saying
“Shane is the most honest, wonderful person I've ever met.”
— Felecia Franks
“It's always a pleasure doing business with Mr. Dewy and Shane.”
— Jerry Cummins Jr.
What Shoppers Say
Based on analysis of 5 customer reviews
“Shane is the most honest, wonderful person.”
“Horrible customer service on the phone.”
“Always make you feel welcome.”
“Great stuff to choose from.”
Insider Tips
Call ahead to confirm availability of items
Visit for a friendly atmosphere and helpful service
What to Expect
- You'll experience a friendly and approachable service from the owner and staff.
- The shop features a diverse selection of items, making it worth a browse whether you're buying or pawning.
- Pricing is generally fair, and many customers appreciate the good value they receive.
Google Reviews
I could never say enough good things about this business or the owner. Shane is the most honest, wonderful person I've ever met. I've been doing business with him for a while now and will continue to do so. He's the last of the good guys and so was...
Horrible customer service on the phone . No help and sounds like he hates his job.
Love the owner. Good man to work with when your in a pinch for money. Very helpful and just overall cool as hell. I try to do business with him whenever I can.
Wonderful people to work with and great stuff to choose from. We have always liked shopping here. If you're looking for gifts or tools or just about anything including guns S&W pawnshop has a awesome place.
It's always a pleasure doing business with Mr Dewy and Shane. Always make you feel welcome. Just a great atmosphere there. Thanks guys
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider calling ahead to ask about specific items or services.
Try to visit during the week when it tends to be less busy, allowing for a more personal experience.
There's usually parking available nearby, so you shouldn't have trouble finding a spot.
Hours
- monday9:00 AM - 5:00 PM
- tuesday9:00 AM - 5:00 PM
- wednesday8:00 AM - 5:00 PM
- thursday9:00 AM - 5:00 PM
- friday9:00 AM - 5:00 PM
- saturday9:00 AM - 12:00 PM
- sundayClosed