Family Pawn
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About Family Pawn
Family Pawn offers a variety of financial services, including quick and hassle-free collateral loans and purchasing items from customers. They're committed to helping the community by providing accessible financial assistance in a friendly environment.
The atmosphere at Family Pawn is welcoming and community-focused, making it a comfortable place to visit whether you're looking to pawn an item or shop for something unique. The staff is known for their incredible customer service, ensuring a positive experience for everyone who walks through the door.
Located in Alabaster, Alabama, Family Pawn is easily accessible for local residents. The modern and bright store environment reflects their dedication to creating a pleasant shopping experience.
Editor's Review
The consensus among customers at Family Pawn in Alabaster, Alabama, indicates a strong appreciation for its community-focused approach and diverse inventory. With an impressive rating of 4.9 out of 5 based on 1,222 reviews, the store has established itself as a reliable resource for both collateral loans and quality items.
Reviewers frequently highlight the friendly staff and the store's welcoming atmosphere. For instance, Stephen Shaffell noted, "These guys are amazing... the best pawn shop I have ever gone into." Many customers have praised specific staff members, such as Justin, who was commended for his professionalism during a firearm and lawnmower purchase. The store’s commitment to offering fair prices, especially for their quality items, is underscored by Brent Abbey's comment on the fair offer he received for his items.
However, not all feedback is entirely positive. Some customers, like Donald Thomas, expressed dissatisfaction over the increased FFL transfer fees, which rose from $25 to $40, making it pricier than competitors. Still, the overall sentiment leans heavily towards satisfaction, with many returning for future transactions.
What We Like
- Friendly and professional staff
- Wide variety of quality items, including firearms and lawn equipment
- Fair pricing for items sold and bought
Room for Improvement
- Increased FFL transfer fees compared to competitors
- Occasional frustration with specific product pricing
What Customers Are Saying
“These guys are amazing... the best pawn shop I have ever gone into.”
— Stephen Shaffell
“Justin was very courteous, competent and professional.”
— Jay Evans
“My offer was more than fair. I will be back next time I'm looking to sell something.”
— Brent Abbey
What Shoppers Say
Based on analysis of 5 customer reviews
“Great selection of discs for disc golfers”
“The staff here is amazing. Incredible.”
“FFL transfer fee went up 60% this year”
“You can tell it is important for them to sell quality items.”
Insider Tips
Ask about current promotions on firearms and equipment.
Check for price changes on transfer fees before purchasing.
What to Expect
- Expect a friendly and helpful staff ready to assist you with your needs.
- You'll find a diverse selection of items, from firearms to jewelry, and options for collateral loans.
- Pricing is competitive, with no minimum or maximum terms for loans and free layaway plans available.
Business Highlights
- ✓Family owned since 1992
- ✓Quick and hassle-free collateral loans
- ✓No minimum or maximum term for loans
- ✓Free layaway plans available
- ✓Community-focused financial assistance
- ✓Modern, clean, and bright store environment
Google Reviews
I cannot believe that it has taken me the last 2 years to finally give a review to family pawn. I thought I did this forever ago, apparently I was wrong! These guys are amazing, they have a great selection of discs for disc golfers, a fantastic selec...
I visited Family Pawn's Alabaster location today and I was simply amazed at the variety of firearms, jewelry and lawn equipment. I got a great deal on an AR-15 style pistol and a Ryobi 40V Battery Powered Lawnmower. Salesperson Justin was very courte...
The staff here is amazing. Incredible. Could not ask for anything more. The reason for the three stars is that the FFL transfer fee went up 60% at the first of the year from $25 to $40 making firearm transfers ridiculously expensive. Most competitors...
This was an amazing experience. Yeraldin was really helpful and wonderful to talk to. The transaction was handled quick and with care. You can tell it is important for them to purchase and sell quality items. My offer was more than fair. I will be ba...
Shannon was great! Helped out with a baseball bag purchase and super friendly! Will go back for sure!
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider bringing a valid ID and any items you might want to pawn or sell.
Try to visit during the week when it’s likely to be less crowded, allowing for more personalized service.
There's ample parking available in front of the store, making it easy to access.
Hours
- monday9:00 AM - 6:00 PM
- tuesday9:00 AM - 6:00 PM
- wednesday9:00 AM - 6:00 PM
- thursday9:00 AM - 6:00 PM
- friday9:00 AM - 6:00 PM
- saturday9:00 AM - 5:00 PM
- sundayClosed