JJ's Pawn LLC
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About JJ's Pawn LLC
JJ's Pawn LLC in Fairbanks, Alaska, offers financial support through collateral loans and boasts a diverse collection of items for sale. Whether you're looking to pawn something or find a great deal on vintage or modern goods, this shop aims to be part of your story through loans, trades, and purchases.
The atmosphere at JJ's Pawn is welcoming, with helpful staff ready to assist you during your visit. Customers often leave with positive experiences, whether they're securing a loan or scoring a deal on tools and collectibles.
Conveniently located in Fairbanks, JJ's Pawn is easily accessible for locals and visitors alike. The shop's hours are designed to accommodate those looking to make a quick stop during the week.
Editor's Review
At JJ's Pawn LLC in Fairbanks, Alaska, customer experiences reveal a mixed bag of sentiment, with an overall rating of 3.4 out of 5 based on 100 reviews. Some patrons praise the store for its wide selection and helpful staff. For instance, Samantha F. remarked, "Great selection, very helpful staff, and my husband even scored a new drill for more than half off." This suggests there are indeed deals to be found. However, the data tells a different story when it comes to customer service. Numerous reviews express dissatisfaction, with Gabe Franklin stating, "Honestly, don’t even know what the point of this place is... I’ve brought anything from tools to guns to gaming computers... and have been turned down for everything every time." Such frustrations hint at possible inconsistency in what items the store is willing to buy.
Another issue arises with the perceived overpricing of items. Several users noted that prices seemed too close to retail for used goods. For example, Dana T. complained about the unwelcoming atmosphere and poor service, adding that she did not receive nearly what she expected for an item sold. The combination of these praises and complaints paints a picture of a family-owned business that has some redeeming qualities but also faces significant challenges in customer relations and pricing strategy.
What We Like
- Wide selection of items, including vintage and modern goods
- Helpful staff, as noted by multiple reviewers
- Family owned since 1992, indicating experience in the community
Room for Improvement
- Inconsistent customer service experiences
- Perceived high prices on used items compared to retail
- Some customers felt unwelcomed during visits
What Customers Are Saying
“Great selection, very helpful staff, and my husband even scored a new drill for more than half off.”
— Samantha Frazier
“Honestly, don’t even know what the point of this place is... Never had a genuinely good experience with any of the employees.”
— Gabe Franklin
What Shoppers Say
Based on analysis of 5 customer reviews
“Great selection, very helpful staff”
“Prices are basically new prices on used products”
“Service was subpar, and the workers seemed to have an attitude”
“The atmosphere was unwelcoming”
Insider Tips
Be prepared for potentially low offers on items sold
Visit when the shop is less busy for better service
What to Expect
- Expect a friendly environment where the staff is more than willing to help you find what you need.
- You'll find a variety of items, from tools to collectibles, ensuring there's something for everyone.
- Prices are typically reasonable, and the shop often encourages customers to make offers on items.
Business Highlights
- ✓Family owned since 1992
- ✓Offers collateral loans
- ✓Diverse collection of vintage and modern items
Google Reviews
Great selection, very helpful staff, and my husband even scored a new drill for more than half off. Definitely a great shopping experience and will be back/recommend.
Brought a propane torch in. "We don't take welding or gas supplies." I go in there today and what's in there? Propane heaters, propane regulator. Said they will take heaters, they had infrared heaters on the shelf. Brought it inside, and they wouldn'...
Went in today to look at some guns… found a nice 1911 ruger they have said in advertisements before no reasonable offer will be denied so I made an offer and the gentleman accepted… while waiting for my paperwork to process I found a few other items ...
Honestly, don’t even know what the point of this place is genuinely the worst pawnshop I’ve ever been to and I’ve been to 48 states and 24 countries, I’ve brought anything from tools to guns to gaming computers TVs monitors, video game, consoles, and...
This was my 1st time in and it will be my last. The atmosphere was unwelcoming, the service was subpar, and the workers seemed to have an attitude when I came in. I stood at the counter for several minutes while they whispered and was on their phones...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask the staff any questions you might have about their services or products.
Try to visit during the week for a less crowded experience and more personalized service.
There's usually ample parking available nearby, making it easy to pop in and browse.
Hours
- monday10:00 AM - 7:00 PM
- tuesday10:00 AM - 7:00 PM
- wednesday10:00 AM - 7:00 PM
- thursday10:00 AM - 7:00 PM
- friday10:00 AM - 7:00 PM
- saturday10:00 AM - 7:00 PM
- sunday10:00 AM - 7:00 PM