SuperPawn
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About SuperPawn
SuperPawn in Chandler, Arizona, is a pawn shop that offers a variety of services including buying, selling, and pawning items. Whether you're looking to sell an old piece of jewelry or need a short-term loan, they provide a range of pawn services to meet your needs.
The atmosphere at SuperPawn is typical for a pawn shop, with a mix of curiosity and caution in the air. Customers often comment on their experiences, which can vary from positive to negative, creating a dynamic environment.
Conveniently located in Chandler, SuperPawn is accessible for both locals and visitors. There's ample parking available, making it easy to stop by and browse their selection.
Editor's Review
SuperPawn in Chandler, Arizona, presents an intriguing mix of experiences for patrons, as reflected by the diverse reviews. While some customers laud the professionalism and friendly service they encountered, others express deep dissatisfaction with the business practices. For instance, Randel Harvey shared a positive perspective, stating that he received a 'great honest/fair offer' for his jewelry, indicating that not all transactions leave customers feeling shortchanged. However, this stands in stark contrast to Kyle Shanahan's experience, where he felt blatantly misled regarding the value of his silver coins, highlighting a problematic disparity in pricing and transparency.
Many reviewers consistently mention the friendly demeanor of staff members like Carlos and Janette, which makes some customers feel at ease during their transactions. Rob noted, 'Super friendly people,' emphasizing the welcoming atmosphere of the store. Yet, the recurring complaints about questionable practices and lack of accountability pose significant concerns. Stephanie Schatz voiced her frustration regarding a faulty item she had already started to pay for, ultimately losing her money without resolution. Such accounts paint a complicated picture of customer satisfaction at SuperPawn.
What We Like
- Friendly and approachable staff
- Fair offers on items sold
- Welcoming atmosphere
Room for Improvement
- Discrepancies in pricing for items
- Issues with item quality and refunds
- Poor responsiveness to inquiries
What Customers Are Saying
“They told me they could pay me $20 each... If you want to be ripped off, go here.”
— Kyle Shanahan
“Super friendly people. Carlos and Janette are awesome.”
— Rob
What Shoppers Say
Based on analysis of 5 customer reviews
“They told me they could pay me $20 each.”
“I was putting money down on an item that didn’t work.”
“Super friendly people. Carlos and Janette are awesome.”
“They wouldn’t give me my money back.”
“They gave me a great honest/fair offer.”
Insider Tips
Verify the working condition of items before purchasing.
Be cautious about the prices offered for items.
Ask detailed questions about unique items.
What to Expect
- Expect a mix of items from various categories, as inventory changes frequently.
- You might find unique items or collectibles that aren't readily available in retail stores.
- Pricing can vary, so it's good to compare offers and negotiate if you're selling.
Google Reviews
I don't really ever leave a 1 star review, so I have a lot of thoughts, but to put it simply: I went to sell some 1 Ounce silver coins, random denomination. They told me they could pay me $20 each. SPOT (the price silver is going for... on the spot) ...
If I could give negative stars, I would. Put money down on an item and was paying it off. After putting about $200 down, I went in to make sure the item actually worked. It didn’t. I was putting money down on an item that didn’t work and they knew it...
I called to let them know my ring was stolen and if I can send them a picture if it was pawned there. The man said it would be impossible to tell if it was my ring. It's a handmade ring from my grandmother I have a picture of. However this man said t...
Sold some jewelry to them and they gave me a great honest/fair offer. Real professionals over here.
Suoer friendly people. Carlos and Janette are awesome. No hassling, straight forward. Definitely recommended.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider bringing a valid ID and any items you want to pawn or sell.
Try to visit during off-peak hours, like mid-morning, to have a better chance of personalized service.
Look for nearby places to grab a bite or coffee while you wait, as the process can take some time.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 7:00 PM
- sunday12:00 - 5:00 PM