Aztec Pawn & Jewelry

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★★★★4.8
Aztec Pawn & Jewelry in Phoenix, Arizona

About Aztec Pawn & Jewelry

Aztec Pawn & Jewelry is a reliable pawn shop located in Phoenix, Arizona, offering a variety of services including loans against personal items and selling a range of products from jewelry to electronics. They pride themselves on providing quick and easy transactions, making it a go-to spot for anyone needing immediate financial assistance or looking to buy quality items at a great price.

The atmosphere at Aztec Pawn & Jewelry is welcoming and friendly. Customers often mention the helpfulness of the staff, especially Kimberly, who goes out of her way to ensure that every visitor feels valued and understood, creating a positive experience during what can sometimes be a stressful time.

Located conveniently in Phoenix, Aztec Pawn & Jewelry is easily accessible, making it a practical choice for locals needing quick cash or looking to shop. The store's hours are designed to accommodate busy schedules, allowing customers to visit during the day or after work.

Editor's Review

Aztec Pawn & Jewelry in Phoenix, Arizona, is a shining example of customer-centric service. Reviewers rave about the staff, particularly Kimberly, who seems to be the heart of the operation. Ronald Adams shared that she went above and beyond to assist him in a tough situation, stating, 'This woman should be recognized as one of the best service providers I have ever had the pleasure of working with.' It's clear that her exceptional service is a recurring theme among customers.

Another happy patron, David Schmoyer, praised not only Kimberly's assistance but her detailed knowledge about products, highlighting a sale and even a DeWalt nail gun he was eyeing. The crew at this pawn shop is generally described as polite, friendly, and efficient, making the loan process quick and straightforward, according to Rich T.

However, not all reviews sing the same tune. Some customers pointed out dissatisfaction regarding loan amounts, particularly for firearms. As one reviewer, Josh Coulston, expressed disappointment, stating he received significantly less for his pistol compared to a competitor.

Nonetheless, the overwhelming majority of feedback reflects a commitment to customer satisfaction and a welcoming atmosphere. If you're looking for a pawn shop where you'll feel valued and understood, Aztec Pawn & Jewelry is definitely worth a visit!

Best for: This store is best for individuals seeking friendly assistance and straightforward loans.

What We Like

  • Exceptional customer service, especially from Kimberly
  • Quick and straightforward loan process
  • Friendly and polite staff

Room for Improvement

  • Loan amounts on firearms may be lower than competitors
  • Occasional complaints about specific loan offers

What Customers Are Saying

This woman should be recognized as one of the best service providers I have ever had the pleasure of working with.

Ronald Adams

Kimberly was extremely professional and helpful.

David Schmoyer

What Shoppers Say

Based on analysis of 5 customer reviews

StaffExcellent

Kimberly is the best she is beyond understanding

Loan ProcessGood

The whole process of getting a loan was quick easy

PricesBelow Average

They will low-ball the shit out of you

Best for: Customers seeking helpful staff and quick loan services

Insider Tips

Ask for Kimberly for personalized service

Compare loan offers with other pawn shops nearby

What to Expect

  • You'll find a friendly and professional staff ready to assist you with your needs.
  • The selection includes a wide range of items from quality jewelry to electronics, catering to different customer interests.
  • Pricing is competitive, and many customers feel they receive good value for both purchases and loans.

Google Reviews

Ronald Adams
Ronald Adams6 months ago
★★★★★

I went into the store in a desperate situation and was served by Kimberly. She recognized me as a good customer and and went above and beyond to make sure she could help me. The way she went out of her way and took her own time to make me the small l...

David Schmoyer
David Schmoyera year ago
★★★★★

Kimberly helped me out today when I came to pick up my axial capra r/c rock crawler. She was extremely professional and helpful. She even talked with me I. Detail about the sale that the store is having tomorrow and talked with me about a dewalt na...

Rich T
Rich T3 months ago
★★★★★

The whole process of getting a loan was quick easy and straightforward. The whole crew there are polite and friendly. I highly recommend them.

josh coulston
josh coulston2 months ago
☆☆☆☆

Would not recommend getting any loans on firearms with these guys. They will low-ball the shit out of you💯 They offered me an $80 loan on my pistol. Decided to drive 2 miles down the road to MO MONEY PAWN and they gave me $135.

Thomas Munoz
Thomas Munoz5 months ago
★★★★★

The staff there is the best I've never had a problem with anything they were fast an reliable Kimberly is the best she is beyond understanding an a very hard worker I will definitely 💯 be back an will definitely recommend this company an the staff a...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, don't hesitate to ask questions; the staff is known for being helpful and informative.

Try to visit during the week when it's less crowded, as weekends can get busier.

There’s ample parking available nearby, making it easy to drop by without hassle.

Hours

  • monday9:00 AM - 6:00 PM
  • tuesday9:00 AM - 6:00 PM
  • wednesday9:00 AM - 6:00 PM
  • thursday9:00 AM - 6:00 PM
  • friday9:00 AM - 6:00 PM
  • saturday10:00 AM - 6:00 PM
  • sunday10:00 AM - 6:00 PM

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Customer Reviews